“Our Beagle, Dexter, received excellent care from Elliott Bay from routine check-ups with Dr. Weihl, to a cancer diagnosis and his post (successful) surgery check-ups.
Ultimately, after a couple of years, with his advanced age, we were faced with multiple issues that would be difficult to treat and made the hard decision to have him put to sleep. At this point we met Dr. Crow. She was incredibly compassionate. She knew how difficult our situation was, knew just what to say and didn’t rush our grief… It was as if she knew us and our dog despite just meeting us. We even received a nice condolence card from her later.
We have since brought our new shelter rescue dog in, who is a bit of a monster. But Elliott Bay staff seems to be able to handle him pretty well. Top notch clinic and staff!” ~Jonathan G.
“We got a same-day appointment on a Friday for our cat, who received fantastic care from Dr. Kimmel. Our cat was at ease in her hands, and she took the time to explain what she was doing (e.g. cleaning ears) and how we could do some of the same things at home to prevent the need for future vet visits. The vet assistant and office staff were also friendly and helpful. We haven’t been to other vets in the area to make a price comparison. Highly recommended!” ~Jevon B.
“We were visiting our home away from home on the west side and we were so thankful to find such a fabulous vet clinic in an unexpected emergency!! They were so quick to get back to us and fit us in! Dr. Brands and staff were wonderful in patching our Lab Tikka back up! We definitely have found our West Side vet! Merry Christmas and thanks for being so wonderful!!!!!” ~Crystal and Tikka
“We had a very sick dog when Elliott Bay Animal Hospital and Doctors Kimmel and Crow came into our life to help save our dog. They have spent hours of time researching his unusual symptoms, collaborating with other vets and supporting us to get him well. We are especially impressed that so much of that time was spent after hours and even while Dr. Kimmel was on vacation. To describe them as caring is an understatement.
We came to the Elliott Bay Animal Hospital because of a bad experience at (our now previous), our vet. Our dog had lost all ability to stand and walk. When he tried, he would crash down and hurt himself. We called our previous clinic first thing in the morning to tell them what was going on. The clerk informed my husband that if we wanted our dog to be seen that day, we would have to pay an additional $50 because they were full, they close at 6:00 pm and it would “stress’ their staff. When I called back in disbelief, the clerk repeated the same spiel, including their policy not to stress staff. In fact, even though they were open the next day, they could not see him for 4 more days.
Elliott Bay Animal Hospital to the rescue. Although they had never seen our dog before,they got him right in and charged less for a first appointment than our previous vet was asking us to pay for a regular client.
I cannot say enough about Dr. Kimmel and Crows’ patience, compassion and thoroughness. The Elliott Bay model of customer care should be a role model, not only for vets, but for best medical practice in general.” ~Helene G.
“To the wonderful caring vet at EBAH that came to care for our cat Pinky in the final stage of his life.
Dr. Sorenson was just a gem of a doctor, both professionally and personally when it came to dealing with the difficult issues that surrounded end of life for a particularly beloved family member of ours.
Our cat was a fifteen year old Burmese mix who was Mr. Personality. He also had a host of medical issues ranging from diabetes, FIV, a heart condition, renal disease, and finally cancer.
What made our experience with other vets disappointing was the fact that through the course of eighteen exams by general practitioners, feline dentists, and specialists, no one had expressed to us the importance of getting a fine needle aspiration done in house of the lump that Pinky had in his breast tissue. Not until we took Pinky in for an exam with Dr. Sorenson.
After Dr. Sorenson gave the results to us of a positive for cancer, she served as liaison and guide through the jungle of visits that were to follow with radiologists and oncology and became our confidant and mentor when it came to the point of facing the reality of dealing with this horrible disease.
After busy, exhausting hours at the office, she would take the time to talk with us on the phone, sometimes for as long as a half hour, comforting my wife and I and advising us on our pet’s medical condition.
Dr. Sorenson gave us the option of choosing a dignified painless end to Pinky’s suffering, but ultimately respected our decision to have him expire at home with his people in familiar surroundings. Pinky was given pain killers to mute his suffering and he put up a brave fight, but finally relented his hold on life with a mercifully short heart attack on a Sunday night.
Dr. Sorenson shared our tears that evening and made a difficult time easier for us to bear.
Thank you doctor, and thank you EBAH for having such a wonderful, caring staff member available to us. Dr. Sorenson was truly a blessing and a light that was so needed, during this time of personal sadness.” Richard S.
“We have used Elliot Bay for our elderly dog the past two summers. We spend summers here and the rest of the year in Florida. Our dog has been seen by Drs. O’Connor and Sorensen. They and the rest of the staff have been kind and caring, and have given excellent care. Unfortunately our dog developed acute renal failure on our trip out. It became apparent that there was nothing that could be done for an elderly dog. Dr. Sorensen was with my wife the whole time at the end and gave great comfort. Both Dr. O’Connor and Sorensen deserve kudos for their efforts. They spent a lot of time with us and never failed to answer every question. As part of Charlie’s diagnosis they recommended Access Emergency hospital. Our dog was there for 3 days as they did the detailed work up. The two facilities in Seattle kept our vet in Florida updated on everything. I only wish that physicians for we humans were as kind, compassionate and would be able to work together.” ~Linda T.
“I should have written this FOREVER ago because we absolutely love Elliott Bay Animal Hospital. Our Boston terrier Petunia has had every stomach issue under the sun since we got her 3 years ago. Because of her sensitive G.I. issues — she’s on prescription food and she went through the wringer while we tried to figure out what was wrong. Dr. O’Connor and the other doctors who Petunia would see were more than helpful. They not only did everything in their power to diagnose the issue but they went the extra mile to make sure we were all on the same page and that we were comfortable with the treatments they recommend. Petunia is one healthy pup now (knock on wood) but we still see Elliot Bay every other month when we order her food. Everyone is so sweet that works there and we couldn’t recommend them enough to others!” ~Samantha S.
“I was referred here by a friend of mine as I have been bouncing to and from veterinarians for a while now. I just haven’t been able to find someone I truly like and trust for my dog and cat. I called and asked for the earliest available appointment and I was able to get in the next day. I saw Dr. Brands and he was awesome! He’s a straight shooter, no nonsense vet who gave me several treatment options to choose from. Didn’t rush me or ask me to spend all my savings either. I think this might be my new regular vet. The ladies up front were sweethearts too. I’ll be back!” ~Kim H.
“I have nothing but positive things to say about Elliott Bay and particularly Dr. Amanda Sorensen!
We have taken our beloved chocolate lab to see Dr. Sorensen since he was a puppy and have never, ever been disappointed. She has an incredible ability to connect with animals – I call her the dog whisperer. She is bright, competent, responsive to our questions, and most importantly really loves her patients. I trust her judgment implicitly and she has never led us astray. She has a very practical philosophy when it comes to our pet’s health – she advocates for preventative health care and a healthy lifestyle that will keep our sweet boy in great shape for years to come. The single best thing I can say about Dr. Sorenson is that our dog goes CRAZY when he sees her – he loves her so much.
When Dr. Sorensen moved to Elliott Bay several months ago, it was a foregone conclusion that we would transfer our dog’s care to the Clinic. We have been very pleased. The Clinic staff is courteous, responsive, and professional. They seem to bend over backwards to accommodate their patient’s needs. I’ve never had a problem scheduling an appointment or requesting medication refills. The Clinic atmosphere is very welcoming and pleasant.
I recommend Dr. Sorensen and Elliott Bay to all my friends and family.” ~Caity M.
“I was referred here by a friend of mine as I have been bouncing to and from veterinarians for a while now. I just haven’t been able to find someone I truly like and trust for my dog and cat. I called and asked for the earliest available appointment and I was able to get in the next day. I saw Dr. Brands and he was awesome! He’s a straight shooter, no nonsense vet who gave me several treatment options to choose from. Didn’t rush me or ask me to spend all my savings either. I think this might be my new regular vet. The ladies up front were sweethearts too. I’ll be back!” ~LeAnn V.
“I had to put my 17 year old kitty to sleep, which was easily the worst day of my life. I’m single with no kids and had owned her since she was a kitten; she was my best buddy and partner in crime. I had run out of medical options for treatment and with help from Dr Kimmel made the decision to end her suffering.
When I arrived, they had the room ready so I didn’t have to embarass myself while sobbing in the waiting room. It was set up with blue sleepy time blankets on the exam table and bench. Aimee talked to Cleo softly the entire time (Cleo was oblivious–she was so sick she didn’t know where she was), but it helped me. She hugged me, reminded me that we did everything for her we could have, and even sent a sympathy card a few days later.
They send you the bill weeks later (what’s worse than having to put your best friend to sleep and then go out and pay for it right away?), and let me out the back door so I wouldn’t have to do a walk of “ugly cry face” shame through the waiting room.
I got her ashes in a beautiful box, along with a clay mold of her paws, and some of her fur that I asked them to keep. Also, they make a donation to the WSU Pet Memorial Program and I received info on how to memorialize Cleo on their site.
Death is a part of life and I had dreaded that day for years, but as awful as it was, Dr Kimmel made it that much easier. And for that, I’m eternally grateful.” ~Kristen D.
“I can’t speak to the other vets at Elliott Bay, but Dr. Amanda Sorensen is amazing. She’s treated my dog, Lula, for the last 5 years, and I couldn’t be happier with the service, knowledge, and care that she has provided. My dog absolutely loves her and feels completely safe with her. I would recommend her to anyone who is currently looking for a new vet!”
Way to go Dr. Sorensen!” ~Lauren C.